The drastic measures taken due to the Coronavirus (COVID-19) have shown major consequences worldwide. These measures affect all parts of society. Zolemba has adapted its services and taken various actions to manage these special circumstances sensibly. With this message, we would like to personally inform you about the measures we have already taken to limit the risks while still dispatching your orders on time just as you are used to.
We have taken the following necessary measures to minimize the impact of the Coronavirus on our deliveries:
- Additional hygiene protocols company-wide
- Restriction of mutual personal contact
- Working from home where possible
- Separate shifts to minimize contact
- Fully replenished inventory of raw materials
- Daily conferences with an appointed crisis team
We've implemented all of the latest government hygiene and safety instructions. The safety and health of our employees and customers have the highest priority. With such actions taken, we have reduced the risks as much as possible and can guarantee continuity of supply.
Production and Delivery
Thanks to our own production facility, we're able to produce unabated, even in these times. Our warehouse has been fully stocked with all raw materials required to produce our labels. We work with Dutch suppliers and producers of raw materials, as a result of which the Coronavirus has no direct effect on the production of our labels.
Deliveries are guaranteed. Our reliable transport partner DHL carries out all deliveries accordingly. In order to prevent the risk of contamination, it is possible that the DHL courier signs the receipt of the delivery on the behalf of your parcel.
The production of custom printed labels also continues unabated. Our DTP team is ready to assist you with all questions related to your design.
Our customer services are available during normal business hours Monday through Friday from 8:30 am to 5:00 pm. They can also be reached via e-mail, chat, or phone.
Do you have any questions about this message? Please contact our customer service at +31(0)537370160.
On behalf of the entire Zolemba team, we are here for you and wish you all the best.