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Privacy Policy

We understand that privacy is important for online users of our site, especially when they do business.

This statement governs our privacy policy regarding those users of the site ("visitors") who visit without doing business and visitors who register to do business on the site and use the various services that Zolemba B.V. offers (collectively "Services") ("customers").
Personal information refers to all information that identifies or can be used to identify, contact or find the person to whom this information relates, including, but not limited to, name, address, telephone number, fax number, e-mail address and financial profiles. Identifiable personal information does not include information collected anonymously (that is, without identification of the individual user) or demographic information that is not associated with an identified person.
We use the identifiable personal information to modify the site, to make an appropriate service offer and to fulfil purchase and sales requests on the site. We can e-mail visitors and customers about inquiries or about placed transactions on the site or about information related to the site.

 

What do we want to know about you?

Name Zolemba is happy to offer you the most personal shopping experience possible. Zolemba will use your first name, last name, and company name to process your order through the system.
Telephone Number We will like to contact you about your order. We will call you when something is unclear about your order or supplied data. Sometimes a follow-up call will occur to ask if everything went well with your order. 

 

Fax Number

Communicating with us by fax is possible. Your fax number will be added to your personal "My Zolemba" account. 

Payment Information Zolemba uses a secure payment environment. After payment has been made with Credit Card, PayPal, Pre-payment (bank transfer), or On-Account, your data will be stored in our administration to link the payment with your order. Your account number will be used only in instances where money is needed to be returned/credited back. Credit card payment is sent directly to Ingenico for a secure payment environment. Ingenico composes the credit card payment so that we do not see your credit card details. Ingenico will only notify us if your payment was successful. 
E-mail Address

Zolemba can e-mail visitors and customers about inquiries or about placed transactions on the site or about information regarding the site. You will receive an e-mail about your order, invoice and purchased products. Zolemba will also send you the latest offers and newsletter by e-mail. Do you prefer not to receive newsletters and offers through email? You simply unsubscribe via the link at the bottom of the newsletter. You can unsubscribe from our newsletter through "My Zolemba". Go to My Zolemba -> My Account -> My Data -> Edit Personal Data. Here you can uncheck "Yes, send me information about the latest trends". 

Account Your personal information is stored in your "My Zolemba" account. Name, delivery and billing addresses, telephone number, fax number and login details. This means that you do not need to enter your information every time. We also retain data from your previous orders. Do you want to view, modify, or delete your personal data? You can do this directly via your personal "MyZolemba" account or simply contact us by e-mail.