Customer Service

Contact with Zolemba

Choose one of the options below to find your answer.

Our customer service is available during business days from 8:30AM - 5:00PM (UTC+2). Our mission is to make our customers happy! For any reason, did you have a bad experience with our product(s) or service? Let us know via phone or email.


+31 (0)53 737 0160

Direct contact

Opening hours

Monday to Friday: 8:30AM - 5:00PM (UTC+2)

Saturday & Sunday: closed



online contact


Frequently asked questions (FAQ)

  • How can I add an address to my account?

    In Step 3 ‘Delivery’ select ‘Choose Another/ New Delivery Address’ to add an address.

    You can also go directly to ‘Addresses’ in your account to delete or add an address.

  • When do I have to upload my files?

    You can upload your files after you placed your order. You can upload PDF files.

  • Where can I enter my discount code?

    You can enter the discount code at the end of the order process.

  • What is the difference between permanent and removable?

    We offer almost all our labels with two different adhesives: permanent and removable.

    Permanent means that the labels adhere to the surface with a strong adhesion. It is not easy to remove such a label.

    Removable means that the labels sticks to the surface but are easy to remove without glue residue on the surface.

  • Where do I find the specification for my file?

    You will find these here on our website. The specifications are also listed on every page in the footer.

  • Can I see what time DPD arrives?

    You can’t see this in the Track & Trace from your mail. What you can do is navigate to and enter your 14-digit package number. Here you see when DPD will deliver your package in a time frame of 1 hour.